Hugo Casino – IE Online Casino with 225% Bonus up to €600 + 275 Free Spins. Hugo Casino is a well-known site in Ireland. It’s popular for its big bonus deals, fast setup, wide game selection and over100 partnered game providers. The site runs under a Curacao licence and meets safety standards. This Hugo Casino review covers everything you need to know — games, payments, withdrawals, bonuses, and more. Hugo Casino Overview Year of foundation2024OwnerGBL Solutions N.V.LicenсeCuracao / Licenсe number OGL/2024/589/0556Welcome Bonus225% up to €600 + 275 FSWagering requirements45xLanguagesENG, FR, GR, FI, IT, DK, GER, PL, NO, CZDeposit MethodsVISA, Mastercard, Paysafecard, Skrill, Wise, Pay via Bank, CASHlib, Revolut Bank Transfer, Apple Pay, CashtoCode, MiFinity, Neteller, eZeeWallet, Jetonbank, Crypto, Binance Pay.CurrenciesEUR, Canadian dollars, Norwegian kroner, PLN, New Zealand dollars, Brazilian reals, Australian dollars, Japanese yen, BTC, Tether, Ethereum, LTC, DOGEMinimum deposit€20Minimum withdrawal€20Withdrawal times1-2 daysMost Popular GamesClint West Wild, Olympigs, Bacon’s Bank, Mighty Wild Panther, 36 Coins, Brute Force, FRKN Bananas, Rad Maxx, Buffalo Trail, Blaze of Riches, Piggy Thief, Piggy Tap Vacation.Top SlotsWildStock, Egypt Links Running Wins, ANAKI SkyWalkers, Legacy of Dead, Coins’n Fruits Spins, Book of Dead, Queen of the Nile, Wild West Trueways, Napoleon Deluxe, Trailblazer, 6 Jokers, Money Blitz.Top Card GamesCasino Hold’em, Casino Roulette, Baccarat, American Roulette, Classic Blackjack Side Bet Suite, Roca Riches Roulette, Rapid Multi-Hand Blackjack with Rachael, European Roulette VIP, Super Wheel, Rugby Fever Roulette, Ultra Warp Roulette, European Roulette Announced Bets.Live chat24/7 Email[email protected] Advantages & Disadvantages of Hugo Casino Hugo Casino Bonuses Hugo Casino includes a wide selection of promotions. Players can claim welcome packages, reload bonuses, weekly cashback, and more. Each promotion comes with its own rules, deposit requirements, and time limits. This section gives a clear view of each available bonus and what players should know before using it. Welcome Bonus – Up to €600 + 275 Free Spins The Welcome Bonus is split into three steps. It rewards players for the first three deposits with money and free spins. This is a good starting offer for players who plan to deposit more than once. First deposit is matched at 100% up to €150 and gives 100 Free Spins Minimum deposit is €20 for the match; players must deposit at least €50 to receive the Free Spins Second deposit is matched at 75% up to €150 and includes 75 Free Spins Minimum deposit is €20 for the match; €50 is needed for the Free Spins Third deposit is matched at 50% up to €300 and adds 100 Free Spins Minimum deposit is €30 for the match; €50 is required for the Free Spins Free spins arrive in daily parts – 25 per day Bonus stays active for 7 days Wagering requirement is 45x VIP Welcome Bonus – Up to €500 + 200 Free Spins This is a high-deposit offer for those who want to receive bigger rewards at once. It can only be claimed after a single deposit of €500 or more. Deposit is matched at 50% up to €500 200 Free Spins are included Players get 50 Free Spins per day over 4 days Minimum deposit to activate the bonus is €500 Bonus stays active for 7 days Wagering requirement is 45x Tropical Paradise – 222 Free Spins + 151% Bonus Tropical Paradise is a limited-time promotion with two rewards that need different bonus codes. It focuses on the “Clint West Wild” slot. Deposit €24 or more and use code JUNGLE to get 222 Free Spins Spins are split into 111 per day for 2 days Deposit €24 or more and use code SURGE to get a 151% bonus up to €151 Maximum bonus value is €151 These parts require contact through Live Chat or email to activate Bonus is valid for 7 days Wagering requirement is 45x Hugo Cashback – Weekly Cashback up to 10% Hugo Cashback rewards players who don’t win during the week. It is calculated based on weekly deposits and depends on the player’s tier. Available every Monday Applies to net losses from Monday to Sunday Silver Tier is 5% cashback Gold, Platinum, Diamond Tiers: 10% cashback Minimum cashback credit is €5 Minimum weekly deposit required is €50 Player’s real balance must be under €50 to qualify Cashback is valid for 7 days Wagering requirement is 30x Maximum allowed bet is €5 Reload Bonus – 40% up to €200 The Reload Bonus helps to increase weekend deposits. It can be used once a week between Friday and Sunday. 40% bonus on weekend deposits Maximum bonus amount is €200 Minimum deposit to activate is €20 Bonus is valid from Friday 00:01 to Sunday 23:59 Wagering requirement is 45x Bonus stays active for 7 days Must contact support to activate Not available after a withdrawal request Maximum bet is €5 per spin or round Winged Wins’days – 55 Free Spins Every Wednesday Winged Wins’days is a mid-week Free Spins promotion. It adds 55 Free Spins to player accounts each Wednesday. Active every Wednesday between 00:01 and 23:59 Minimum deposit is €20 Bonus includes 55 Free Spins Wagering requirement is 45x Bonus is valid for 7 days Must contact support to activate Not valid after a withdrawal request Maximum bet is €5 Hugo Special Features Hugo Casino stands out with regular tournaments, fun achievement rewards, and a multi-level loyalty programme. These features give active users new goals and extra prizes just for playing. Hugo Tournaments Hugo Casino regularly runs tournaments that bring extra rewards. These competitions change often, so the ones listed below are just examples. Players can expect more prize pools, leaderboard races, and unique events in the future. Some tournaments come from well-known providers and are part of large international campaigns. Hugo’s Heroic Heist Hugo’s Heroic Heist is a temporary tournament that runs in July. It includes top games from BGaming, Yggdrasil, Pragmatic Play, and Play’n GO. The prize pool consists of 5,555 Free Spins. Tournament runs from 15 July to 31 July 2025 Only real-money bets are accepted; bonus funds are not allowed Minimum real-money bet is €1 Each €1 bet gives 2.5 leaderboard points Players with the most points win part of the 5,555 Free Spins Games included are top picks from four major providers, including “Elvis Frog in Vegas,” “Vikings Go Berzerk,” and “Gates of Olympus” Winnings are paid within 48 hours Free Spins won in the tournament must be wagered 20 times Maximum allowed bet when wagering is €5 Players with an active withdrawal request will not receive rewards VoltEnt Lucky Sevens (7’s) VoltEnt Lucky Sevens is a provider-branded tournament series. It spans over several weeks and includes different stages with big cash rewards. The full prize pool is €7,000,000. Countdown started on 18 June 2025; stages run until 14 September 2025 Each stage has a different format, including Mystery Drops and Jackpot Boosters All games are from VoltEnt slots Players must place real-money bets to qualify Minimum qualifying bet depends on the game and stage Cash prizes are credited with no wagering requirements Free Spins, if awarded, are tied to the slot that triggered them Extra prize information appears in the game lobby Hugo’s Mad Lab Hugo’s Mad Lab is a daily tournament with a small but regular prize pool. It is part of Hugo’s internal promotions and focuses on consistency and speed. Runs every day from 00:00 to 23:59 UTC Players must use real money; bonus balance is not accepted Minimum bet is €1 Every €1 earns 2.5 leaderboard points Total daily prize pool is 355 Coins Winners receive prizes within 48 hours Maximum bet allowed when wagering is €5 Players with a pending withdrawal are not eligible Winnings follow Hugo’s standard bonus terms Hugo Achievements First Flight The First Flight category rewards early activity. These are the first steps a user takes – logging in, placing first bets, or using different devices. Login from desktop gives 1 coin Use mobile device for the first time gives 1 coin Make first deposit to get 3 coins Make second deposit (Loyal Depositor) to get 1 coin Make third deposit (Deposit Champion) gives 1 coin Reach fifth deposit gives 3 coins Reach tenth deposit (Deposit Overlord) gives 5 coins Make a win over €5 (Epic Win) gives 2 coins Win more than €5 in one spin gives 1 coin Win €500 or more (Mega Win) gives 10 coins Win €1,000 or more (Sensational Win) gives 20 coins Exchange coins for the first time gives 1 coin Use coins for free spins gives 1 coin Brawl Bird Brawl Bird focuses on performance in tournaments. Players who reach the top of leaderboards get coins for their efforts. Win first place in any tournament gives 1 coin Take any prize in a tournament gives 1 coin Victory’s Wings Victory’s Wings rewards bigger steps such as betting large amounts and completing account checks. Place a €50+ bet (HighRoller bet) gives 1 coin Place a €100+ bet (Mega Bet) gives 5 coins Complete KYC verification gives 5 coins Avian Flock Avian Flock tracks player progress. Players get coins for reaching new account levels or making their first withdrawal. First withdrawal gives 1 coin Reaching Level 2 gives 1 coin Reaching Level 3 gives 1 coin Reaching Level 4 gives 1 coin Reaching Level 5 gives 1 coin Hugo Casino VIP Perks and Loyalty Program Hugo Casino rewards regular play with a loyalty system and VIP perks. Every bet on slots earns points. These points move players through levels and VIP tiers. Higher levels unlock Free Spins, cashback, faster coin exchange rates, and other extras. The more players use real money on slots, the more they progress through the programme. Loyalty Levels and Rewards The Loyalty programme has 15 levels. Each level unlocks a new prize. Players start at Level 1 with no deposit or play required, and move forward by collecting points. LevelTitleReward1Bronze ExplorerWelcome gift2Silver Adventurer50 Free Spins3Golden Pathfinder75 Free Spins4Platinum Voyager100 Free Spins5Emerald Seeker125 Free Spins6Sapphire Pioneer150 Free Spins7Ruby Conqueror200 Free Spins8Diamond Trailblazer250 Free Spins9Royal Guardian300 Free Spins10Imperial Titan350 Free Spins11Majestic Overlord400 Free Spins12Legendary Emperor450 Free Spins13Supreme Ruler500 Free Spins14Crown Sovereign800 Free Spins15Hugo’s High Council1000 Free Spins VIP Tiers and Perks Besides loyalty levels, players also enter one of four VIP Tiers. Each Tier comes with better cashback, faster coin exchange, and other perks. VIP TierLevelsWeekly CashbackCoin Exchange RateMonthly Withdrawal LimitLevel-Up Free SpinsSilver1–25%1000:1€15,00050Gold3–510%900:1€15,00075 to 125Platinum6–910%800:1€25,000150 to 300Diamond10–1510%500:1€30,000350 to 1000 VIP Rewards and Extra Benefits In addition to loyalty prizes and cashback, Hugo Casino adds more value for VIP users through personalised support and bonus features. Weekly cashback for all Tiers, with a higher percentage for Gold, Platinum, and Diamond Entry into daily and monthly tournaments Weekly exclusive promotions Mystery Drops and surprise gifts VIP concierge for Diamond-level users Birthday gifts and customised bonuses Dedicated personal account manager for higher status How to Earn Loyalty Points Loyalty points can only be earned on slot games with real money bets. Bets on blackjack, roulette, baccarat, video poker, live games, and similar titles do not count. Silver Tier – Earn 1 coin for every €1,000 bet Gold Tier – Earn 1 coin for every €900 bet Platinum Tier – Earn 1 coin for every €800 bet Diamond Tier – Earn 1 coin for every €500 bet Coin exchange ratios improve with every Tier. Collected coins can be traded in the shop for Free Spins or bonus money. Users may only receive the level-up bonus once per level. The loyalty system rewards only slot play with real money. Progress depends on the amount wagered and the loyalty tier of the user. Hugo Casino Games Here is the Hugo Casino Games section, presented in a clean and copy-friendly table format. Each category (Popular Games, Slots, and Table Games) includes 3 games, with a simple introduction before each table. Descriptions are short and direct, using plain British English without restricted vocabulary. Popular Games at Hugo Casino These games often appear at the top of the Hugo Casino lobby. They attract regular attention due to gameplay style, bonus rounds, and themes. Below are three popular titles: Game NameRTPGame DescriptionGame ProviderClint West Wild96.1%A Wild West slot with cartoon visuals and multi-reel action.GamebeatOlympigs96.3%Pig-themed reels set in a sports arena, packed with cartoon-style bonus features.MascotBacon’s Bank96.0%A piggy bank heist game with fun animations and pick-me bonuses.Booming Games Slot Games at Hugo Casino Slot fans can find a wide mix of classics, modern mechanics, and feature-packed reels. Here are three slot titles that stand out: Game NameRTPGame DescriptionGame ProviderLegacy of Dead96.58%An Egyptian-themed slot with expanding symbols and free spin rounds.Play’n GOWild West Trueways96.1%Western action with trueways reels and explosive win potential.BGamingBook of Dead96.21%A well-known slot where ancient tombs hide symbols that trigger bonuses.Play’n GO Table Games at Hugo Casino Hugo Casino also includes many virtual table games. These titles use familiar rules and layouts with modern graphics and easy controls. Game NameRTPGame DescriptionGame ProviderCasino Hold’em97.84%A poker variant where players go head-to-head with the house.EvolutionClassic Blackjack Side Bet Suite99.29%Traditional blackjack with extra side bets for added prize options.Real DealerEuropean Roulette VIP97.30%A high-stakes version of European Roulette with faster spin speed.Real Dealer Hugo Live Casino Hugo Casino includes many live dealer games streamed in real time. Players can join roulette wheels, blackjack tables, poker games, and game shows. All games are hosted by real dealers and powered by providers such as Evolution, Exugi, Playtech, and Platipus. This section explains what types of live games are available and highlights a few examples for each. Roulette Roulette is one of the most active sections in Hugo Casino’s live game lobby. Players can choose between fast tables, VIP versions, and titles with special features. Live Roulette European VIP has an RTP of 97.30% and comes from Platipus. Lightning Roulette from Evolution adds random multipliers to numbers and has an RTP of 97.10%. Speed Auto Roulette, also from Evolution, keeps spins quick and uses standard European rules. Blackjack Several blackjack games are available with real dealers, clear views, and extra betting options. Blackjack Classic Ru. 7 is a table from Evolution with an RTP of 99.28%. Infinite Blackjack offers one seat for unlimited players and has an RTP of 99.47%. Gold Blackjack 3, also from Evolution, gives a polished look and 99.29% RTP. Game Shows Game show titles bring something different. They include bonus rounds, hosts, and colourful features. Crazy Time is one of the top picks from Evolution. It includes a wheel with bonus segments and gives an RTP of 95.50%. Funky Time has music-themed stages, also from Evolution, with a 95.99% RTP. Crazy Pachinko delivers bonus drops and multipliers, with 96.00% RTP. Poker Hugo Casino also provides classic poker tables. These games use fixed rules and pay tables, based on poker hand strength. Video Poker from Evolution gives an RTP of 99.54% and uses draw rules. Casino Hold’em, also by Evolution, lets players go against the dealer with 97.84% RTP. Baccarat Baccarat tables are always available, with options for standard or fast-paced sessions. Super 6 Baccarat from Evolution provides an RTP of 98.94% and keeps rules simple. Chinese Speed Baccarat, also from Evolution Live, uses the same RTP and plays at a faster speed. Hugo Casino Game Providers Hugo Casino works with many well-known game providers. These companies supply a wide selection of slots, table games, live dealer titles, and game shows. Players can choose between classic gameplay, modern features, or high-speed live action. The variety of providers helps cover different styles, graphics, and themes. Evolution Evolution is one of the biggest live game suppliers in the industry. It powers most of the live dealer section at Hugo Casino. Games from Evolution include: Lightning Roulette – fast spins with random multipliers Infinite Blackjack – single-seat table with flexible betting Crazy Time – live game show with four bonus rounds Play’n GO Play’n GO adds many top slots to the Hugo Casino library. These games often include bonus features, free spin rounds, and popular themes. Well-known titles include: Book of Dead – ancient Egypt theme with expanding symbols Legacy of Dead – similar layout with higher volatility Fire Joker – classic three-reel slot with a modern twist BGaming BGaming adds a mix of slots with fresh visuals and bonus rounds. Its games are often listed under promotions and tournaments. Examples include: Elvis Frog in Vegas – cartoon theme with coin respins Wild Cash x9990 – multipliers and neon style design Wild West Trueways – Western layout with many win lines Pragmatic Play Pragmatic Play includes slots and live games. It covers many themes, including fruit reels, mythology, and video bonus features. Popular titles are: Sweet Bonanza – tumbling symbols and free spins Gates of Olympus – win multipliers and all-way reels Big Bass Bonanza – fishing-themed slot with cash symbols Hugo Casino Deposit Methods Hugo Casino provides multiple deposit methods to cater to all types of players. In case you prefer using bank cards, e-wallets, direct bank transfers, or cryptocurrencies, you’ll find a convenient and fee-free option here. All methods process deposits instantly, ensuring that funds are available in your account without delay. Below is a complete overview of all deposit methods available, including deposit limits, fees, and processing times. Deposit MethodMinimum DepositMaximum DepositFeeProcessing TimeVisa / Mastercard / Apple Pay€20€750No feeDeposits are InstantPaysafeCard€20€750No feeDeposits are InstantSkrill / Neteller / MiFinity / eZeeWallet / Jetonbank€20€750No feeDeposits are InstantWise / Pay via Bank / Revolut Bank Transfer€20€750No feeDeposits are InstantCASHlib / CashtoCode€20€750No feeDeposits are InstantCryptocurrency (Bitcoin, Litecoin, Ethereum, Tether, Binance Pay)€20 equivalent€750 equivalentNo feeDeposits are Instant How to Deposit at Hugo Online Casino Deposits at Hugo Casino are fast and processed instantly. A wide range of payment methods is accepted, including cards, e-wallets, and crypto. Steps to deposit: Log in to your Hugo Casino account. Press the “Deposit” button on the left-side menu. Choose a payment method from the list. Enter the amount and any bonus code if needed. Confirm the payment. Deposits are credited within seconds. 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Withdrawal MethodFeeMaximum WithdrawalProcessing TimeBank TransferNo feeNot specified1–2 business daysPaysafeCardNo feeNot specified1–2 business daysSkrill / Neteller / MiFinity / eZeeWallet / JetonbankNo feeNot specified1–2 business daysCryptocurrencies (Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Ripple, Tether TRC20/ERC20, Solana, Tron, Dogecoin, Cardano, USDC, TON)No feeNot specified5–30 minutes after approval How to Withdraw from Hugo Online Casino Withdrawals at Hugo Casino are simple. Payouts usually reach the user within 1 to 2 working days, depending on the chosen method. Steps to withdraw: Log in to your account. Go to Cashie section. Choose “Withdraw” and select a method. Enter the amount you wish to withdraw. Confirm the request. Hugo Casino may ask for basic identity documents before the first payout. Once approved, future withdrawals move faster. Interface and Navigation at Hugo Casino The layout of Hugo Casino is simple and easy to understand. The main menu is located on the left-hand side of the screen and remains visible at all times. Key categories are grouped in one column for quick access. Home – returns to the main page where users can view the welcome offer and popular games. Popular – shows trending titles, including slot machines and new releases. Live Casino – opens the collection of games with real dealers. Promotions – displays current bonuses, including welcome packages, reload offers, and free spins. Treasure Hunt – special missions and tasks with rewards. Shop – section where coins can be exchanged for spins or bonuses. Tournaments – current leaderboard competitions with prize pools. Achievements – personal progress based on activity milestones. Loyalty Club – loyalty level and coin information. My Bonuses – shows all active and past bonus offers. Live Chat – direct access to support. The Deposit button is fixed in the upper section of the sidebar. It uses a bright colour for quick visibility. The user balance and coin count are displayed just above it. At the top centre of the page, users can find a search bar to look up games by name or keyword. Next to it, there are shortcuts to popular categories like Slots, Table Games, Roulette, and Blackjack. On the bottom left, there is a language selector where players can switch to other localised versions of the site. Hugo Casino on Smartphone Hugo Casino works well on smartphones and tablets. The site loads quickly on Android and iOS devices, without the need to install any extra apps. All main features are available on mobile, including registration, deposits, bonus activation, and live chat. The menu adjusts to smaller screens and stays easy to use. Game thumbnails stay large enough to tap, and categories like Slots, Live Casino, or Promotions remain one click away. Players can launch slot games, live tables, or tournaments directly in a mobile browser. Graphics stay clear, and games run without freezing or delay. How to Register with Hugo Casino Hugo Casino uses a quick registration process. No extra documents are required at the start, and most users complete the form in under one minute. Steps to register: Open the official Hugo Casino website. Click the “Sign Up” button in the top-right corner. Fill in your email, choose a password, and confirm your country. Accept the terms and confirm you are over 18. Press “Register” to create your account. Once registration is complete, users can log in and make a deposit right away. Verification is not needed during sign-up. Hugo Casino Customer Support Hugo Casino gives users two main ways to reach customer support. These options work well for questions about accounts, bonuses, payments, or technical issues. The first option is online chat. The button for live chat is available on the left-side menu of the website. It opens a chat window where users can speak with a support agent. This is the fastest way to get help and work 24/7. The second method is email support. Users can send messages to [email protected]. This is useful for account checks, document submission, or detailed questions. Replies usually arrive within a few hours. Hugo Alternative Options Some users may look for other sites that work in a similar way to Hugo Casino. Below is a list of five casinos where users can find bonuses, slots, table games, and sports sections. Magic Win Casino – includes slot machines, sports betting, and a welcome package. The layout is simple, and users can switch between sections with ease. GoldenLion Casino – known for its classic slot collection and regular promotions. The site also supports live chat and email support. Goldenbet Casino– offers casino games and sports in one account. Users can join tournaments or use reload bonuses during the week. Freshbet Casino – has a wide game list and supports crypto payments. Sports and live dealer tables are available without extra login steps. Spinoloco Casino – combines sportsbook features with a casino section. It supports fast registration and has seasonal promotions. Safety and Security of Hugo Casino Hugo Casino uses several tools to protect users and maintain a secure site. These measures work together to prevent data leaks, unauthorised access, and payment fraud. All sensitive information, including passwords and banking details, is encrypted and stored on protected servers. Key security measures include: SSL encryption for all pages and transactions Certified payment gateways for deposits and withdrawals AI-based risk detection systems Firewalls to block unauthorised activity Antivirus software for server protection Continuous server monitoring, 24/7 Regular checks for data protection compliance Hugo Casino Responsible Gambling Policy Hugo Casino supports safe play and gives users access to tools that help reduce risk. The goal is to help users stay in control and avoid unwanted consequences. Key responsible gambling tools at Hugo Casino include: Take a Break Tool – users can pause their accounts for 1 or 3 days Reality Check Tool – session reminders appear after 30, 60, 90, or 180 minutes Self-Exclusion – full deactivation of the account by request via [email protected] Age Verification – only users aged 18 and older can register Parental Controls – Hugo lists services such as GamBlock, Net Nanny, and CyberPatrol to restrict access for minors Two-Factor Authentication – adds extra protection to user accounts Support Links – includes access to GamCare, Gambling Therapy, and Gamblers Anonymous Spending Reminders – messages to help users track time and money Final Thoughts on Hugo Casino Hugo Casino stands out as a fast and modern site. Registration takes less than a minute, and no documents are required to start. Users can withdraw up to €15,000 per month and €500 per day, which suits regular play without delays. Support works through live chat, 24/7, and gives quick answers to technical and payment questions. The casino adds value through extra features like transaction history, coin-based achievements, and leaderboard tournaments with prize pools of up to €7,000,000. The site also runs well on smartphones and keeps the same menu layout on every screen. The Loyalty Club includes seven levels, each with fixed rewards, cashback, and free spins. More than 100 game providers are listed, which means players never run out of choices. Hugo Casino suits those who want a quick start, fast payouts, and regular events without unnecessary steps. Hugo Casino FAQs Can I use one account for casino games as well as sports betting at Hugo Casino? No, Hugo Casino does not include a sports section. Users can only access casino-related content such as slots, live games, tournaments, and loyalty features. Is it possible to view your coin earnings history in the Hugo achievements system? No, the site does not show a full log of how each coin was earned. You can only see your current balance and use coins in the shop when you reach the minimum exchange amount. Can I change the language of the live dealer tables? Some live tables support multiple languages, but most are in English. Users can switch site language from the main menu, but dealer language depends on the game provider. Does Hugo Casino have a built-in timer to track total daily play time? No, there is no built-in tool to track full daily play time. You can set a Reality Check to remind you after a fixed number of minutes, but it resets each session. Can I skip loyalty levels and jump directly to a higher tier with a big deposit? No, every user starts at Level 1 and must collect points to progress. Coins or deposits do not unlock levels faster without meeting the point requirement. Is there a way to turn off live chat pop-ups on mobile? No, the live chat feature stays available on all pages. The button stays fixed in the interface and cannot be removed or disabled from user settings. Do shop items in Hugo Casino change over time? No, the shop only includes coin-to-spin and coin-to-bonus exchange options. There are no rotating items, seasonal bonuses, or limited-edition rewards in the shop.